|I have forgotten my password, what should I do now?
In case you have forgotten your password please use the password reminder at My Profile page.
How do I create MP3 files?
To make MP3 files from an audio CD you will need a program called a ripper or encoder. Most ripping programs are an encoder as well. Legaldownload uses the programs SWITCH and FREE CD Ripper. These programs can be downloaded for free at Download.com. In case you experience problems converting your songs, you can always contact Legaldownload.
My music does not appear in my downloadshop, what should I do?
If that is the case, please check the status of your single(s) or album(s). You will have to unlock a single or album before it appears online. You can do this in de music section when you are logged in.